Columbus Metropolitan Club Forum - From Long Lines to Logins: What Happens When Government Works Better for Everyone?

Designing a Democracy for the Next 250 Years

Lunch is served - 11:30 am
Forum begins - 12:00 pm

In PersonMembers: $35 ($30 Early Bird until week prior)
Guests: $60
Members: In Room (NO LUNCH): $25
Guests: In Room (NO LUNCH): $30
Members: Reserved Table for 8: $350

Livestream - Free
Livestream is free and open to anyone, but we appreciate viewers  purchasing a “virtual seat” to help us continue our mission

The Big Idea: People can order groceries, deposit checks, and manage healthcare from a smartphone. So why does dealing with government still sometimes require paperwork, phone trees, waits, and multiple websites?

Across Ohio and Central Ohio, that’s changing. From Ohio BMV digital upgrades and COTA’s Tap to Pay fare technology to broadband efforts and AI-enabled traffic management, public agencies are rethinking how they serve residents and businesses.

The goal isn’t just to digitize paperwork. It’s to make public services faster, more capable, and centered on citizens — while protecting privacy, maintaining trust, and ensuring citizens aren't left behind.

Join CMC for a timely conversation about how innovation, technology, and better design can help government save time, lower barriers, earn trust, and boost Ohio’s competitiveness.

The Experts: Featuring Remard Colston, InnovateOhio Platform Administrator, State of Ohio; Daniel Poliquin, Principal, Digital Trust & Privacy / Government and Public Sector, Deloitte & Touche, Angel Mumma, Chief Administrative Officer, Columbus Zoo and Aquarium with moderator Megan Kilgore, Co-Founder, BKC Group.