“Sometimes they have drug and alcohol problems and when they feel that the VA is ignoring them, not answering the phone, failing to return calls for assistance or there are long wait times, they get more and more disgruntled. The VA is ripe for a mass killing but no one is listening to us.”
The speaker is John Glidewell, former chief of police at the Cheyenne, Wyo., VA medical center, who was quoted in a Washington Post story a few days ago. As I read his words, I realized they sounded a far deeper note of desperation than the story was addressing, even though, my God, the events being reported on were the fodder of scandal.
The story was a follow-up about a murder that took place at another VA clinic, in El Paso, Texas, on Jan. 6. Jerry Serrato, an Iraq vet whose claim of PTSD, and the subsequent treatment and benefits, was denied, fatally shot the clinic’s chief psychologist, Timothy Fjordbak, then killed himself.